ConsumerResearchHub365

For research recruiters

Take the admin out of participant recruitment

A recruiter today works by social callout, inbox, phone, text and spreadsheets: reading every application, chasing questionnaires, sending each invitation by hand, texting the day before, forwarding bank details. ConsumerResearchHub365 does every routine step by default, so the recruiter's time goes on judgement: who is in, and who turned up.

From brief to invoice

Available in the product todayComing planned, not yet built
  • Projects Available Agency, project manager, end client (confidential if it must be), brief, criteria, incentive, dates, venue or online, how many are needed, and the recruitment fee that feeds the invoice.
  • Public apply link and screener Available One link per project for the callout. A screener editor with knockout questions, so people who do not fit are told at once and never reach the shortlist. Every applicant becomes a participant record with an instant acknowledgement by text or email.
  • Shortlist with the cooldown check Available Applicants who passed, with their answers, an approve, reject or standby decision and a note. Anyone who did a project for the same agency, brand or category inside the window is flagged before the invitation goes out. The window is a setting.
  • Invitations and booking Available Open the slots; approved people pick one from a link and the confirmation goes out on its own. A screening call can be booked the same way. A standby list is offered the gap when someone drops out.
  • Reminders and replies Available 48 hours and 2 hours before, by text or email per message type. YES confirms, NO flags the slot, STOP opts the person out of texts as the law requires. Silence by the set time is flagged.
  • Check-in Available A phone page to tick people off at the venue; automatic completion for online tasks. Attended and no-show feed the client report and the invoice.
  • Client handover Available A secure, expiring share link to the project's screened list: the answers as a grid, proof documents viewed there and never forwarded, approve or reject if you allow it, and an export to Excel. The project manager is told when it changes.
  • Invoice and Xero Available Agency, attended count, fee: the invoice is numbered and raised in Xero from the project, and paid status comes back.
  • Panel search and matching Available A new brief becomes a filter over everyone already screened, with saved views, and an invitation to the matches. The callout then fills only the gap. Import an existing panel from a spreadsheet.
  • Uploads and ID checks Available Photos, videos or documents as a screener question or a task after the session, straight from the camera roll. An ID spot check on request: the participant uploads, you or the agency verify, the image is deleted and the verified mark stays.
  • Payment details Available The confirmation carries a secure form for bank or PayPal details, encrypted at rest and exported per project for whoever pays, then deleted after a set time. The participant sees when the details were sent on and when they were paid, so the chasing stops.
  • Message templates and cost control Available Every automatic message editable with the project's details filled in, the rendered length and segment count shown. Which messages go by text is a setting; a monthly cap falls back to email; a ledger shows every message, its cost and whether it was delivered.
  • Payment batches Coming For recruiters who take on paying participants: a payment file for your bank from the attendance list. The product still never holds or moves money.
  • WhatsApp Coming As a channel beside text and email, for the messages people answer there.

A project, day by day

1

The brief arrives

Create the project, write the screener, switch "show publicly" on. Post the apply link with the wording the product gives you. Search the panel for people who already fit and invite them.

2

Applications come in

The knockouts filter as people apply. The shortlist fills with everyone who passed, cooldown flags showing. Approve from your desk, or from your phone between shifts.

3

People book themselves

Each approved person gets a text with a link and picks a slot. Confirmations, the payment-details form and the reminders go out without you.

4

The agency watches the sheet

The project manager opens their link and sees the screened list, the answers and the bookings, updated live, and can approve or reject if you allow it.

5

Fieldwork day

Tick people off on your phone as they arrive. No-shows are visible to the agency at once; standby is already lined up.

6

Close

Export the attendance and payment details for the agency's payment run, issue the invoice to Xero, and the panel is richer for the next brief.

What it does not do

Saying so plainly saves everyone a call.

  • It does not move money. It collects payment details securely and hands them to whoever pays; it never holds funds.
  • It does not post to social media. You write the callout; the product gives you the link and the wording.
  • It does not replace the phone screen. Booking the call is automatic; the conversation is yours.
  • It is not staff administration. Working days, sickness and leave are not research recruitment.