About
Recruitment workflow, rebuilt for consumer research
ConsumerResearchHub365 is a product of RKC Consultancy Limited, a UK software company that builds workflow products for recruitment and research. It takes the engine behind TalentHub365, a recruitment platform (jobs, pipeline, forms, bulk messaging), and applies it to the way consumer research participants are actually found, screened, booked and paid.
Why it exists
Participant recruitment is a chain: an end client briefs a fieldwork agency, a project manager at the agency briefs a recruiter, the recruiter finds and screens people, and the participants turn up. Most of the work between those links is admin done by hand: reading applications one by one, sending each invitation, texting the day before, typing bank details into a spreadsheet, emailing a list back and forth. The people doing it are good at judgement and wasted on repetition.
ConsumerResearchHub365 was started in November 2026 with one recruitment agency as the first pilot. The aim is simple to state: the product does every routine step by default, and a person handles the exceptions. A recruiter should be able to run two to three times as many projects in the same hours, and an agency should see the screened list without asking for it.
How it is built
- Multi-tenant from the first day, with no logic specific to any one customer. The client share link carries the product's brand, so agencies meet the product in use.
- Hosted on Google Cloud in the London region: database, functions and files. Nothing is stored outside the United Kingdom.
- The recruiter or agency is the data controller; RKC Consultancy Limited is the processor, under a written agreement. The privacy notice sets out what that means for participants and for staff.
- Texts go through Twilio from an Irish region, email through Microsoft 365, invoicing through Xero, analytics through Mixpanel's EU servers after consent.
- Desk first for the recruiter, phone first for participants, and three phone pages for the recruiter on the move.
The company
RKC Consultancy Limited
Registered in England and Wales, company number 06617083
ICO registration ZB171202
167-169 Great Portland Street, 5th Floor
London W1W 5PF
United Kingdom
Other products: TalentHub365 for recruitment and RM365 for brand research and monitoring.